i-RED Assist

Solution for collaborative diagnostics by providing tele-diagnostics experience for vehicle dealerships and experts

key highlights

Provides simple GUI to use interactive features such as chat, audio call, video call and screen sharing.

Can be used on desktop, tablet as well as mobile devices.

Secure vehicle session transfer to expert for troubleshooting.

No Installation or extra plugins required to start remote assist session.

HTTP over TLS 1.2 (HTTPS), Multi factor authentication, Role based access.

Experts', technicians' data logs are available for future use cases

Reduced troubleshooting time enabling reduced vehicle down time.

Improved workshop/expert efficiency

Helps train technicians by experts

Cost effective

Multi-location & collaborative diagnostics